SafePal disclosed that a gap in an order tracking plugin resulted in unauthorized access to the personal information of some 39,798 clients. The event once again raised concerns about the privacy and underline safety of hardware wallet users.
The leak covered nearly 40,000 users.
The company disclosed that leaking information included names, mailboxes, receiving addresses, telephone numbers and purchase details. SafePal stated that the problem had been repaired, that the affected customers had received notification by mail and that the company had also turned on the search page.
According to SafePal, the incident did not involve assistive words, private keys, wallet passwords, bank information, payment card numbers and government identification documents, and the wallet certificate itself was not affected.
Addresses and purchase records raise concerns
Although there was no direct financial loss, the name, address and purchase record were disclosed at the same time and may help the assailant identify the owner of the encrypted asset. For users of hardware wallets, such data leakage not only increases the risk of fishing but also magnifies the sub-line threat.
The Chainalysis data show that 46 violence-related cases were recorded in the first half of 2026, with more than $30 million stolen. In the Agency ' s view, the number of such cases may have reached a new high this year, and entry is becoming more common.
It's been a long time.
Just a few days ago, Trezor disclosed that security incidents with his logistics partner, ShipMonk, affected about 13,700 customers. Earlier, in 2020, Ledger had about 272,000 customer information leaks, followed by large-scale fishing attacks, and some users had received information about extortion with threats of violence.
The incident also occurred at a time when the self-hosting user was in a tight mood. The market ' s vigilance over the security of the hardware wallet was further enhanced by the transfer of long-outstanding bitcoin previously caused by a hole in the solid entropy.
Additional information:SafePal states that its service is about 30 million users and that the investors behind it are Binance and Animoca Brands.