SK HERCULES ALSO JOINED THE SSD ORIGINAL REFUND: SHORTFALLS ARE NOT NEW, WARRANTY IS A DIRECT REFUND
On August 17, SK Hercules was also exposed to "refund and no exchange" after SSD was sold. A Reddit user recently applied for warranty on behalf of SK Hercules SSD, but since there was no official stock available for replacement, the solution eventually obtained was not to replace the same product, but to refund it at the original purchase price. This is particularly embarrassing in the context of the ongoing rise in SSD prices. In the case of products such as SK Hercules Platinum P41 and P51, the price of part of the capacity has risen significantly compared with the previous low price, and in part it has even doubled to about twice the current price. The SSD, which the user had purchased at a low cost in the past, is now malfunctioning and may not be able to afford the same-specified product if only the original purchase amount is recovered. More crucially, this approach is well founded in the existing warranty provisions of SK Hercules. Its web-based provisions make it clear that, if the product cannot be repaired or replaced, it can be refunded at the lower of the original purchase price and the fair value of the current market. As a result, it is now more accurate to state that SK Hercules did not completely cancel SSD for newer, but that, in the absence of reversible stocks, some of the post-sale cases would have followed the original price refund scheme. For consumers, the problem is that after the SSD price rise, the original price refund may no longer cover the cost of repurchase of the same grade。
